TREND LINES

Your Employees Are Already Running Their Own AI Agents at Work. Most Leaders Find Out During an Audit.

Forty-eight percent of knowledge workers admitted to using unsanctioned AI agents for research and reporting tasks, according to a Gartner CIO survey from mid-2025. Not chatbots. Not autocomplete. Agents: multi-step AI systems that take actions, pull data, and produce outputs with minimal human inte

James Sale

13 hours ago12 min read

By 2027, Hyperscalers Will Lose 20% of Enterprise AI Inference Spend. OpenAI and Anthropic Will Lose Too.

Databricks reported that multiple enterprise customers cut their AI running costs by 60 to 80 percent on high-volume tasks by moving off OpenAI's pay-per-use pricing and onto fine-tuned versions of Meta's Llama models running inside Databricks' own platform. That is not a rounding error on an IT bud

James Sale

16 hours ago11 min read

Trend Lines tracks where agentic AI and the future of work are heading, based on real customer moves, cost data, regulatory shifts, and adoption patterns.

- Grounded analysis of likely developments rather than speculation or hype

- Focus on practical implications for strategy, vendor decisions, team structure, and operations - Written for leaders and operators who want clarity on what’s actually changing